Shipping & Digital Delivery Policy

Last Updated: March 15, 2026

1. Strictly Digital Goods

QalamHelpers, operating under the legal entity Devansh Verma ("Company," "We," "Us," or "Our"), is an exclusive digital asset marketplace. We specialize in the sale and distribution of digital toolkits, including downloadable templates, software presets, motion graphics, and productivity dashboards. We do not sell, manufacture, or distribute any physical products. Therefore, no physical shipping, courier services, or traditional delivery methods are applicable to any purchase made on our platform (qalamhelpers.online).

2. Instant Delivery Mechanism

Upon the successful authorization and capture of your payment via our integrated payment gateways (e.g., Cashfree), our automated systems instantly provision your digital goods. Delivery is executed entirely electronically through the following methods:

  • Email Delivery: A confirmation email containing direct, secure download links (typically as .ZIP files) will be sent to the email address provided during checkout.
  • Dashboard Access: For comprehensive bundles and Notion setups, access links and duplication instructions will be automatically dispatched to your email.

3. Delivery Timelines

Because our delivery infrastructure is fully automated, the standard delivery time for all digital products is instantaneous (typically within 1 to 5 minutes of payment confirmation). In rare instances of server latency or payment gateway delays, digital delivery may take up to 24 hours.

4. Failed Delivery & Technical Support

If you have successfully completed a payment but have not received your digital goods, please check your spam or promotional folders. Customers are required to contact our digital support team immediately at support@qalamhelpers.online with their transaction ID. We guarantee a manual provisioning of your digital assets within 48 hours.

5. Geographic Restrictions

As a provider of digital software assets, QalamHelpers delivers products globally via the internet. There are no geographical shipping boundaries or shipping fees. All transactions are processed under the jurisdiction of RaeBareli, Uttar Pradesh, India.